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How Long Does Delivery Take?

Standard Lead Time

We aim to have all deliveries to our customers within 5 working days. On some larger items or bespoke, you will notice on the product pages longer lead times may be specified.

Require Urgent Delivery

Contact us, we are more than happy to try and help meet your delivery deadline! Call 01661 871 481 or email sales@replicaplants.co.uk and when possible we can dispatch on the next day or timed service!

Which Courier Will Deliver?

We use TNT for our boxed goods deliveries and Pallet Line for our larger order.

What happens if I miss my delivery?

TNT will automatically try and delivery the next working day. They should leave a calling card with contact details should you wish to request another day. After 2 delivery attempts the goods will be held for 24hrs and then returned to us. There would be a delivery charge to have them re-sent.

Can my goods be left in a safe place?

You will receive notification from ourselves and TNT to let you know the goods are on their way. You can contact them directly with your tracking number on 0800 100 600 to advise your safe place or you may leave a note on the door with instructions. This is at your own risk and loss and damages may not be claimed.

Will my plant or tree come with a pot?

Most of our artificial trees and some artificial plants come with a small stabilizer pot. This is not for display it is for potting and stability, it a small black pot usually. In the description, the information will tell you if a small stabilizer base is supplied or a spike for planting. On some products we include the display planter as shown, these products are usually titled as arrangements or potted but again the product information will confirm this!

Pot size guide:

Trees Around 120cm - 30cm Tall and Wide Advised

Trees Around 150cm -35cm Tall and Wide Advised

Trees Around 180cm - 40cm Tall and Wide Advised

Trees Around 210cm - 45cm Tall and Wide Advised

The above is a guide to a minimum pot size for trees, please get in touch if you would like more information or help to choose the right display planter to complete your purchase!

 

Can my items be delivered potted in display planters?

Yes! Here at Replica Plants, we have an in-house team ready to fix your items into the display planters of your choice! When you have chosen the plant/tree and planter then search for the "potting charge" this service is £6.50. The service includes your items being set into the planter using expanding foam and then finished with resin set stones.

We are here to help - artificial plants and trees are what we specialize in so take advantage of our vast knowledge on which items suit which planters! We want to help you create the perfect display for your interior or exterior design scheme

There is also an option to have bespoke planters made should you require a specific size! Contact us for more information and pricing.

Is there a bespoke and installation service?

There certainly is! At replica plants, we are proud to boast over 13 years of successful business in the design, build, supply and installation of artificial plants and trees. Our team work worldwide installing for our clients. The main focus of our installation work seems to be in London currently but we happily travel to sunnier climates regularly!

We stand out from the crowd as a business because of the personal and bespoke service we offer. Our team is highly skilled in all aspects of artificial planting from design through to installation. Discretion is used when working in private residential homes and signing privacy agreements is of course not a problem. The work we produce is of the highest standards both internally and externally. From transforming a garden with a full artificial scheme to creating a luscious Green wall in a wet room.

Please get in touch to discuss any ideas you may have!

T:01661 871 481 / E:sales@replicaplants.co.uk

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