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Privacy Policy - Replica Plants

At Replica Plants protecting your data and privacy is paramount to us. This policy is to inform you of how we use and store your personal data. 

How your Information is used.

Your information and data will always be used and stores with confidentiality to provide and maintain service. Here are the specific ways we may use your information.

  • Administer your account
  • Display relevant content
  • Internal Research & Analysis
  • Internal Marketing Service - Newsletters etc


Data Collected When Ordering

Personal data is collected to process your order. We will not release your name, address, email address or any other information about you to any outside party save to regulatory authorities as required by law.  Our policy is to keep the personal information we receive completely confidential.this will only ever be used solely for internal purposes. We will not share your personal information with any other parties, and we only use cookies to facilitate your order process. If you are concerned about your personal data, you have the right to request access to personal data which we hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge.

At any point please contact us to opt-out of your data being used for internal marketing from the artificial plants shop. You can also do this in the My Account tab on the website.

Accessing The Data We Hold

Should you wish to access a copy of the personal information you have provided (Know as a Subject Access Request) You may do so by emailing or calling our customer care team who will take you through some security to gain access. We will respond to your request ASAP and always within the statutory 30days. Should we require more information from you to verify your identity to ensure we provide the date to the right person the 30 days will start once the information if provided.

Storing Your Information

The information you provided us we will store for no longer than is legally required.

Sharing of Your Information With Third Parties

As part of marketing and delivering the best service we may use carefully selected third parties to process services on our behalf. This would not be for marketing their own products or services. You may request a copy of our third parties by emailing sales@replicaplants.co.uk